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Contact ZOX Customer Service

How to Reach a Person at ZOX

Verified Contact Information

Customer Service Number:

  • 1-424-644-3826
    Voicemail-Only Line
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Customer Service:

bros@zox.co
bros@zox.la

ZOX Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ZOX Phone Number
1 (424) 644-3826
Average Calls duration
1 minute
Most Popular ZOX Email Address
bros@zox.la
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
81% phone, 19% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview

How to Contact ZOX Customer Service?

ZOX phone number for customer support is 424-644-3826. Contact ZOX customer care team by phone to get immediate assistance with your order, shipping or delivery issues, payment inquiries, and more. Also, company representatives can help you with product returns, exchanges, warranties and refunds.
Avoid calling the company on Wednesdays as wait time on these days is the longest.

For issues that do not require immediate assistance, you can contact the company via email. ZOX email for customer service is bros@zox.la. If you work for media and would like to discuss your media inquiry with ZOX team, drop an email at landri@zox.la.
As an alternative to sending an email, you can get in touch with ZOX customer care team on Facebook, Instagram, Twitter, YouTube, and TikTok.

This is a US company with headquarters in Auston, Texas. ZOX address is 7701 N FM 620, Austin, Texas 78726, United States. In case you need to contact the company via regular mail, send your correspondence to this address.
Besides its main office, the company has a large network of retail stores across the United States. To see the full list of stores and find the one near you, please go to the ZOX website and click the “Find a Store” button at the bottom of the page.

ZOX website allows customers to get in touch with the support team via live chat. To start the chat, please click a message-shaped button in the lower left corner of the “Contact Us” page. The chat is available Monday through Friday during normal business hours. If you start the chat outside these hours, you can leave a message and one of the ZOX customer care representatives will be in touch shortly.

PissedConsumer Club

Contact Information

ZOX Website:

ZOX Help Center:

Corporate Office Address:

ZOX LLC
7701 N FM 620
Austin, Texas 78726
United States

Why Customers Call ZOX?

Top Reasons of Customers Calls

  • Shipping and Delivery 31%
  • Customer Inquiries & Issues 18%
  • Request for Information 16%
  • Return/ Replace 10%
  • Product/ Service 10%
  • Refund 4%
  • Payments and Charges 4%
  • Activation/ Cancellation 3%
  • Account 3%
  • Staff 1%
  • Cards 1%

Shipping and Delivery

31%
  • "Have not received my order by specified date"
  • "I have not received my bracelet."
  • "Packageu undelivered"

Customer Inquiries & Issues

18%
  • "I ordered bracelet but didn't receive one. I got charm but no bracelet"
  • "Order messed ip"
  • "Loyalty Points"

Request for Information

16%
  • "Assistance"
  • "Find out about an order"
  • "No response to email trying to change size on an order."

Return/ Replace

10%
  • "Replacement of the wrong order sent"
  • "The watch band I received is not made for an Apple Watch. I want to return it."
  • "Replacement not shipped correctly"

Product/ Service

10%
  • "Want to order broken but not defeated bracelet"
  • "Band does not work"
  • "Bracelets don't work"

Refund

4%
  • "Refund"

Payments and Charges

4%
  • "I paid $12 for 2 day shipping and it's day 3 and it still hasn't came in"
  • "Billing"
  • "Fraudulent use of purchased item/confirmation of last 4 digits of card usedcard"

Activation/ Cancellation

3%
  • "Cancel order, I never received it and shows it arrived 10/18 at usps and never left. I can not to talk to a person . I needed it before now and missed birthday. So dissatisfied with your service."
  • "To cancel an order"

Account

3%
  • "Trying to change bank account"
  • "You took 30.44 out of my account today. I didn't order but one band and already paid for it"

Staff

1%
  • "Need costumer service help with size for exchange"

Cards

1%
  • "Can't get my card to go through, I'm handicapped and"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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